See how much Just Eat commission you could keep by moving regulars direct.
Online ordering websites for independent UK takeaways
Stop 14-35% commission
Fast customer ordering
Card, cash & kitchen flow
Tools to bring customers back
Keep More Profit. Own Your Orders.
Use marketplaces to find new customers. Use your own branded ordering site to bring regulars back directly, protect your margin and own the customer relationship.
£99 setup £69 monthly or £588 annually (£49/month equivalent) all software features included · 0% Servewell commission
Ordering, checkout, tracking, emails and kitchen status updates.
Card provider integration plus printer-ready kitchen tickets.
Reviews, promotions, reports and customer order history in admin.
Proof you can inspect
A working system you can test before spending anything.
Servewell is a new UK service, so we will not pretend to have years of customer results. Instead, you can test the complete customer and staff workflow, review the pricing and speak directly with the person responsible for your build.
Live
customer ordering, basket, checkout and tracking journey
Staff
order board, kitchen workflow, menu tools and reporting
0%
Servewell commission on orders through your direct website
Made for real takeaway service
Designed around the owner, counter and kitchen—not a generic website template.
A live customer site is branded around the real takeaway, menu, delivery area and staff workflow. The interface shown on the tablet is illustrative.
Actual Servewell interface
See the customer, kitchen and owner experience together.
The screens shown here come from the live Servewell demonstration—not a fictional dashboard concept. Inspect the customer ordering journey and the read-only owner tools before deciding.
Founder-led service
Deal directly with the person responsible for your build.
Servewell Takeaways is run by Daniel Coughlin, Founder. Daniel oversees each onboarding, launch and support relationship, so early customers are not passed between sales, setup and support departments.
Initial response within 24 hours
Support requests receive an initial response within 24 hours.
One accountable contact
You deal directly with Daniel from the first demonstration through launch and ongoing support.
Independent UK business
Daniel Coughlin is a sole trader trading as Servewell Takeaways.
Live demo journey
See the whole order flow, not just a pretty homepage.
Servewell is built around the daily rhythm of a takeaway: customers order quickly, staff handle the kitchen flow clearly, and owners can follow up with reviews, reports and repeat-customer tools.
Customer orders
They check delivery, browse the menu, choose options, pay online or choose cash, then track their order.
Kitchen accepts and prints
Staff accept, reject, update times, prepare the order and print clear kitchen tickets where printing is enabled.
Driver, review and reporting updates
Delivery drivers update order status, customers receive review links, and owners can see sales, items and customer activity.
Built for independent takeaways
0% Servewell order commission
You keep the order direct. Payment provider fees still apply.
Live order control
Accept orders, update lead times and move jobs through the kitchen.
See who orders
Check what customers spend, when they last ordered and what reviews they leave.
Delivery tools
Driver login, order assignment and delivery status updates for busy shifts.
Why Servewell?
Specialist ordering websites, not generic web design.
We're not a general web design agency. We build online ordering systems exclusively for independent UK takeaways. Every software feature - from address checks and online payments to kitchen printing, driver workflows, reviews, promotions, customer tracking and sales reports - is included to help owners reduce reliance on high-commission marketplaces.
Built around real takeaway workflows
Collection, delivery, scheduled orders, lead times, customer notes, product options, order tracking and status emails are treated as core features. Kitchen printing can be enabled where needed.
Designed to reduce marketplace dependence
The goal is to help customers order directly from your own brand, then give you tools for repeat orders, reviews, promotions and customer follow-up.
Managed technical setup
We handle the hosting, security, payment provider connection, printer setup guidance and ongoing support, so the owner can focus on food and service.
Everything you need
Powerful features. Built for takeaways.
Based on a real independent takeaway workflow: storefront, basket, checkout, address lookup, admin order board, kitchen workflow, delivery driver pages, emails, reports, reviews, promotions and kitchen printing.
Mobile-First Ordering
Fast storefront, sticky category navigation and clean item options.
Basket & Checkout
Collection, delivery, scheduled orders, address lookup and payment choices.
Cash or Card Orders
Support cash where appropriate and connect to online payment providers.
Admin Order Board
Accept, reject, search, print and update order statuses in real time.
Menu & Stock Control
Manage categories, products, images, reusable options and stock links.
Delivery Settings
Set address, delivery radius, fees, minimum spend and lead times.
Commission calculator
Find out how much commission you're paying every year.
See how much Just Eat commission you could keep by moving more regular customers to your own direct ordering website.
Keep more
Move repeat customers towards your own ordering website.
Own the brand
Your menu, your images, your offers and your customer journey.
Stay direct
Use online payments without paying a marketplace commission on every order.
Figures are estimates. Marketplace commissions and payment provider fees vary by provider, contract and order type.
Example: £4,000/month through marketplace apps at 14% commission means about £560/month in commission.
Move even part of that repeat business to your own ordering site and the monthly saving can start to cover the website.
Your commission estimate
Adjust the numbers to match your takeaway.
£
%
Weekly commission
£750
Monthly commission
£3,250
Annual commission
£39,000
Our complete ordering website costs £99 setup + £69/month rolling, or £49/month billed annually.
Every software module is included. Payment provider fees, optional hardware, domain renewals and genuinely custom development remain separate.
£687
first-year cost on the annual plan, including setup
Servewell vs marketplace apps
Your website should build your business, not someone else's marketplace.
A direct ordering website will not replace every marketplace order overnight, but it gives regular customers a clear route back to your own brand.
Area
Servewell direct site
Marketplace apps
Order commission
0% Servewell commission on direct website orders.
Often 14-35% per order, depending on platform and agreement.
Customer relationship
Your direct channel, customer emails, order history and repeat-customer tools.
The platform owns most of the customer journey and repeat-order habit.
Branding
Your website, your menu presentation, your checkout flow and your offers.
Your takeaway appears as one listing inside someone else's app.
Promotions
Full control over discounts, free delivery rules and redemption limits.
Platform rules, fees and offer mechanics can limit control.
Payments and payout
Connect a suitable payment provider account for your direct ordering site.
Payout timing and payment flow are controlled by the platform.
Operations
Kitchen tickets, reports, customers, reviews, promotions and driver tools are included.
Operational tools are limited to the marketplace's own workflow.
How it works
A straightforward launch process.
We keep the setup simple for the takeaway owner and practical for the team using it day to day.
Plan the menu
We map your categories, options, allergen notes, delivery rules and payment preferences.
Review your branded build
You see the ordering site with your branding, menu and delivery setup before launch.
Test the complete flow
We check checkout, admin access, order emails, payments and printing where enabled.
Launch with support
We confirm the agreed readiness checks, then monitor and support the live ordering system.
Direct-order launch plan
A website only saves money when regulars use it.
We help you keep marketplaces for discovery while giving repeat customers a clear, better route back to your own brand.
- Google Business Profile order-link guidance
- QR code artwork for counters, windows and bags
- Direct-order offer and promotion setup
- Receipt and collection-message wording
- Customer reorder, review and loyalty tools
- 30-day direct-order performance review
Before go-live
Launch-readiness checklist
Every build should pass these practical checks before customers are directed to it.
- Menu, prices and product options checked
- Collection and delivery rules tested
- Checkout and payment handoff tested
- Confirmation and status emails checked
- Staff access and order handling confirmed
- Phone and desktop layouts reviewed
- Domain, SSL and launch settings ready
- Backup and support details documented
Simple, transparent pricing
A managed ordering system, not just a website.
Built for owners who want direct orders, staff workflows and growth tools without giving a percentage of every order to their website provider.
Built for independent UK takeaways
Complete ordering website setup
£99
One-time setup
- Custom website built for your takeaway
- Menu migration, basket, checkout and address lookup
- Online payment provider setup, subject to approval
- Admin order dashboard and customer order tracking
- Launch support and direct-order migration materials
- Card details handled by trusted payment providers
Works with receipt printers
Kitchen printing software is included. A tablet, compatible printer and any installation work are priced separately, so you only buy hardware if your shop needs it.
Every site includes an admin dashboard
Owners and staff can manage orders, menu edits, payment settings and enabled modules from one practical admin area.
No software add-ons
Everything operational is included.
The monthly plan includes the complete software suite. Only physical hardware and genuinely bespoke work are separate.
- Menu migration and menu controls
- Reviews and customer insights
- Promotions and direct-order offers
- Delivery driver tools
- Advanced sales reports
- Kitchen printing software
Hardware stays separate: tablets, receipt printers, stands and on-site installation are quoted before purchase. Genuinely bespoke integrations or multi-site work are also agreed separately.
quoted upfront
Read our Terms and Conditions and Cancellation and Refund Policy before purchasing. Stop the next annual renewal at any time before it is due; access continues until the paid year ends. Unused months are not normally refunded, except for service failure or where required by law.
Annual plan is billed as £588 per year. Servewell is not VAT registered; no VAT is added. Payment provider fees, domain renewals, optional hardware and bespoke development are separate where required.
FAQ
Questions takeaway owners ask before switching.
Clear answers before you book a call. If your setup is unusual, we can talk through the best option for your shop, printer, payments and domain.
Book a 15-minute demo →Can I still take cash?
Yes. Your website can support online card payments and cash orders where appropriate. You can decide which order types are available and we can set this up around your workflow.
Can I edit my menu?
Yes. The admin dashboard is built so you can manage categories, products, prices, images, availability and options yourself. If you prefer, we can also make menu updates for you as part of support.
Can I use my own domain?
Yes. You can use an existing domain or a new one. We can help point the DNS to the site and, where needed, set up records for email, SSL and the live ordering website.
Can I migrate from Just Eat or Uber Eats?
Yes. We recreate your menu, options and ordering flow, then help you encourage repeat customers to order direct. Keep marketplace apps if they bring you new customers or supply drivers; Servewell gives those customers a route back to your own brand next time. Marketplace customer data may not be exportable.
What is included in £69/month?
All Servewell software features are included: ordering, menu and stock tools, customer tracking, reviews, promotions, reports, driver tools and kitchen printing software, plus hosting, backups, monitoring, maintenance and an initial support response within 24 hours. The same package is £49/month when billed annually.
Are there transaction fees or hidden add-ons?
Servewell takes 0% commission on direct orders and does not charge extra for software modules. Your chosen card provider still charges its normal processing fee. Domain renewals, physical hardware and genuinely bespoke work are confirmed separately before you spend anything.
What support response can I expect?
Support requests receive an initial response within 24 hours. That response may resolve a straightforward request immediately or confirm the next steps and expected timescale for a more involved issue.
Who owns my data, domain and branding?
You retain your business content, logo, images and customer records, and menu and order data can be exported on request. Your domain can remain registered to your business. Servewell retains the underlying platform and reusable software unless a separate agreement says otherwise.
Can I pause ordering?
Yes. The system can include shop controls for pausing ordering, changing lead times and managing collection or delivery availability, which is useful during busy periods or temporary closures.
Do you supply the printer?
Kitchen printing software is included. We can recommend and configure compatible receipt printers, including standalone cloud printer options where suitable. Tablets, printers and installation work are quoted separately; existing hardware can be checked before launch.
How quickly can a site go live?
It depends on menu size, images, payment setup and domain access. A straightforward site can usually move quickly once we have the menu, branding, opening hours, delivery rules and payment details.
Talk to Daniel
See whether Servewell fits your takeaway.
Tell us how you currently take orders and we will talk through the working demo, your requirements and what would need to pass before launch.
- No obligation - just a practical conversation.
- Test the customer and staff workflow before deciding.
- Deal directly with the person responsible for your build.
Take control of your orders and your profits.
Get your own custom online ordering website and start building a direct ordering channel for your takeaway.