Bring regulars back
Give customers reward credit, easy reorder and offers. Review opted-in audiences and approve your own email campaigns.
See rewards & retention →
Direct ordering for UK takeaways & restaurants
Your takeaway.
Your takeaway.
Your own ordering website.
Take collection and delivery orders in your own brand, with no Servewell commission.
£99 setup · £69/month
or £588/year. Payment processing extra.
Use compatible devices you already own. Every software feature included.
From order to doorstep
One order. Everyone knows what’s next.
Give regulars your own ordering link, then keep the team connected through Admin and Driver.
- 1
Your customer orders
They choose from your menu, select collection or delivery, and check out on your branded website.
- 2
Your team prepares
An alert brings staff to Admin to accept the order, manage preparation and update its status.
- 3
Your driver delivers
For deliveries, assign a driver. They see their stops and mark deliveries complete in the Driver app.
Real product screens with fictional demo data. Demo orders do not take live payments.
Made for independent businesses
Bring regulars back. Keep service moving. Know what pays.
Keep service moving
Manage stock, order capacity and your own drivers. Pause ordering when needed. Use compatible devices you already own; optional email alerts link staff back to Admin.
Explore service controls →Know what pays
Track food and packaging costs, review gross margins and see promotion results. Every software feature is included.
Explore reports & costing →Clear costs
Your website. One simple plan.
0% Servewell commission on direct orders. Payment processing is separate.
One-time setup
£99
Your branded ordering website, menu migration, collection/delivery configuration, team walkthrough and agreed launch checks.
Mollie processing: separate from your subscription
Standard UK domestic consumer Visa/Mastercard: 1.20% + 20p per successful payment (44p on £20). Other card categories cost more. Merchant approval and your Mollie agreement apply; custom pricing can differ. Live payment activation also requires completed Servewell integration and launch checks. See all card rates & terms →
Prefer a ready-to-use setup? Optional preconfigured PC/printer kits can be purchased and posted nationwide across the UK. Contents, compatibility, price, postage and dispatch are agreed before purchase.
No VAT is added by Servewell (not VAT registered). Domain renewals, hardware, on-site installation and bespoke work are separate where required. Annual billing is £588 upfront; cancel the next renewal before it is due. Unused months are not normally refunded, except for service failure or where required by law. Terms · Cancellation & refunds.
Getting started
From your menu to your first direct order.
Show us your business
Share your menu, branding, opening hours and delivery rules. Agree the scope, fees and billing start date.
Review it together
Check your website and train your team. Test orders, alerts and payments, and complete Mollie’s checks.
Launch when ready
Agree support coverage, urgent contacts and a fallback for outages. Sign off before taking live orders.
Four things to know
Do I need special hardware?
No. Use a compatible phone, tablet or laptop with internet access. Test notifications on your chosen device before service. Printing is optional; posted PC/printer kits are quoted separately.
How do payments work?
Mollie is the planned online payment provider. Our current integration is test-only; live payments require completed integration, merchant approval and payment/payout launch checks. Processing fees are separate from Servewell’s subscription. View the fee breakdown.
How long does setup take?
We agree a timetable after reviewing your requirements. It depends on your menu, approvals, testing and third-party checks. You review the build before launch.
Who helps if I get stuck?
Daniel Coughlin, Founder, oversees onboarding and support. Initial response is within 24 hours; resolution depends on the issue. Support is available every day, noon–10pm UK time. For urgent issues during these hours, call 07383 386 110. Agree an outage fallback during onboarding. Contact Daniel.
Talk to Daniel
See Servewell with your business in mind.
A 15-minute walkthrough of the customer, kitchen and driver journey. Tell Daniel what your team needs. No obligation.